Privacy Policy
Last Updated: June 4, 2026 This Privacy Policy describes how Thready or Knot (the "Store," "we," "us," or "our") collects, uses, and discloses your personal information when you visit our our website, or otherwise interact with us.
1. Information We Collect
We collect information directly from you, automatically through your interactions with us, and from third parties.
- Contact Details: Name, email address, phone number, and physical mailing address.
- Transaction Information: Items purchased or sold/consigned, purchase price, date of transaction, and payment information (processed securely through our payment provider).
- Consignor/Seller Data: If you sell or consign used clothing to us, we may collect tax IDs, government-issued IDs (where required by local secondhand dealer laws), and payout preferences.
- Digital Data: IP address, browser type, and browsing behavior on our website collected via cookies.
2. How We Use Your Information
We use your personal data to provide our products and services, including:
- Fulfilling Orders: Processing payments, arranging shipping, and issuing receipts.
- Managing Accounts: Tracking consignment balances, store credits, and loyalty points.
- Legal Compliance: Complying with local regulations governing the resale of secondhand goods and used apparel.
- Communication: Sending updates about your consignment items, customer service responses, or promotional offers (if you opt-in).
3. Information Sharing and Disclosure
We do not sell your personal data. We only share your information with trusted third parties to run our business:
- Service Providers: Payment processors, point-of-sale (POS) systems, and shipping carriers.
- Legal Authorities: When required by law, court order, or to comply with local secondhand goods dealer verification regulations.
4. Your Rights and Choices
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you.
- Marketing Opt-Out: You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link at the bottom of the email.
- Cookie Preferences: You can set your browser to refuse cookies, though some website features may stop functioning.
5. Data Security and Retention
We implement industry-standard security measures to protect your data. We retain your personal data only as long as necessary to fulfill transaction requirements, manage active consignment accounts, or comply with legal financial reporting rules.
6. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at: